Seasonal Front Desk & Client Services Pro

H&R Block, Inc.

Anderson (IN)

On-site

USD 19,000 - 25,000

Full time

2 days ago

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Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients and support daily office operations in person. You will greet clients, answer calls, schedule appointments, and match clients with the right tax professional based on needs during tax season.

Role emphasizes confidentiality, teamwork, and a professional client experience, with training provided. This position offers in-person work and offers a stepping stone into broader tax-related roles within the

Qualifications

Experience in fast-paced, client-centric environments.
Strong interpersonal and communication skills for client service.
Ability to multitask and manage competing priorities.
Organizational skills with attention to detail.
Comfort with basic computer programs and scheduling tools.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients warmly and be the face of the office.
Answer phone calls, schedule appointments, match clients with tax professionals.
Manage client check-in and intake, including scanning documents.
Maintain office organization and cleanliness.
Collaborate with tax professionals to ensure smooth operations.
Handle sensitive client information with confidentiality and care.