Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.

Watauga (TX)

On-site

USD 17,000 - 25,000

Full time

2 days ago

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Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will team with tax professionals to ensure a smooth client experience during tax season.

The role emphasizes a professional first impression, confidentiality, and strong teamwork. Evening and weekend availability is required during tax season, with training and potential growth into tax preparation or leadership.

Qualifications

Experience in fast-paced, client-centric environments.
Strong interpersonal and communication skills for professional client service.
Ability to multitask and manage priorities throughout the day.
Organizational skills with attention to detail.

Responsibilities

Greet clients warmly and create a welcoming first impression.
Answer phone calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake, including scanning and organizing documents.
Maintain office organization and cleanliness to support a smooth client experience.
Collaborate with tax professionals and team members to ensure smooth daily operations.
Handle sensitive client information with confidentiality and care.