Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Center Moriches (NY); Presencial; USD 23.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to welcome clients in person, manage scheduling, and support daily office operations.

You will coordinate with a team of tax professionals to match clients with the right services and ensure a smooth, professional client experience. The role is in-person, with availability for evenings and weekends during tax season, and serves as a potential pathway into tax preparation or office leadership within a supportive team

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities daily.
• Detail-oriented with solid organizational skills.
• Comfort with basic computer programs and scheduling tools.

Responsabilidades

• Greet clients and create a welcoming first impression at the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.

Conocimientos

Client service

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office / Teams

Scheduling

Educación

High school diploma / GED

Herramientas

Microsoft Office

Scheduling systems

Descripción del empleo

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to welcome clients in person, manage scheduling, and support daily office operations.

You will coordinate with a team of tax professionals to match clients with the right services and ensure a smooth, professional client experience. The role is in-person, with availability for evenings and weekends during tax season, and serves as a potential pathway into tax preparation or office leadership within a supportive team