Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Freeland (WA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to match clients with the right specialist and ensure a smooth client experience during tax season.

This role emphasizes a welcoming attitude, teamwork, and attention to confidentiality. Evening and weekend availability is required during peak tax season, with training and growth opportunities

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and professional communication skills.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and detail orientation.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the office face.
• Answer calls, schedule appointments, and connect clients with the appropriate tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office cleanliness and organization to support a professional client experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Communication

Multitasking

Attention to detail

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. You will work with tax professionals to match clients with the right specialist and ensure a smooth client experience during tax season.

This role emphasizes a welcoming attitude, teamwork, and attention to confidentiality. Evening and weekend availability is required during peak tax season, with training and growth opportunities