Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Levittown (NY); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling while supporting daily office operations in person. You will work with tax professionals to ensure a smooth, welcoming experience for every client.

This role requires strong interpersonal and multitasking skills, with attention to detail and the ability to handle confidential information. Evening and weekend availability during tax season is expected as part of a lively office

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Organizational skills

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage scheduling while supporting daily office operations in person. You will work with tax professionals to ensure a smooth, welcoming experience for every client.

This role requires strong interpersonal and multitasking skills, with attention to detail and the ability to handle confidential information. Evening and weekend availability during tax season is expected as part of a lively office