Seasonal Front Desk & Client Services Associate

H&R Block, Inc.; Gulf Shores (AL); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling in a busy, in-person office. You will support daily operations and collaborate with tax professionals to connect clients with the right expertise.

The role emphasizes confidentiality, organization, and strong communication as part of a caring team. Evening and weekend availability during tax season is expected.

Qualifikationen

• Experience in a fast-paced, client-focused environment.
• Strong communication and interpersonal skills for professional client service.
• Ability to multitask and manage priorities with discretion.

Aufgaben

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in, intake, and document handling.
• Maintain organized, clean office to support a smooth client experience.
• Collaborate with tax professionals to ensure daily operations run smoothly.
• Handle sensitive client information confidentially.

Kenntnisse

Customer service

Interpersonal skills

Multitasking

Communication

Team collaboration

Confidentiality

Ausbildung

HS diploma / GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to warmly greet clients and manage scheduling in a busy, in-person office. You will support daily operations and collaborate with tax professionals to connect clients with the right expertise.

The role emphasizes confidentiality, organization, and strong communication as part of a caring team. Evening and weekend availability during tax season is expected.