Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; St. Johns (MI); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle check-in, and coordinate scheduling, working closely with tax professionals to ensure a smooth daily operation.

This in-person role requires strong interpersonal skills, organizational ability, and comfort with basic digital tools. Evening and weekend availability during tax season is expected to support client access and office coverage.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness to support a professional client experience.

Skills

Client service

Interpersonal skills

Multitasking

Organizational skills

MS Office

Scheduling tools

Evenings availability

Weekend availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, handle check-in, and coordinate scheduling, working closely with tax professionals to ensure a smooth daily operation.

This in-person role requires strong interpersonal skills, organizational ability, and comfort with basic digital tools. Evening and weekend availability during tax season is expected to support client access and office coverage.