Seasonal Front Desk & Client Service Specialist

H&R Block, Inc.; Town of Attica (NY); Vor Ort; USD 23.000 - 28.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. This role focuses on delivering exceptional service and building client relationships in a fast-paced environment.

You will schedule clients, ensure needs are met across in-person, phone, or virtual interactions, and maintain a tidy office with team members, while supporting flexible work locations as needed.

Qualifikationen

• High school diploma or equivalent.
• Experience in a customer service environment preferred.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience relevant to role.

Aufgaben

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Kenntnisse

Fast-paced environment

Customer service experience

Multitasking

Time management

MS Office

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. This role focuses on delivering exceptional service and building client relationships in a fast-paced environment.

You will schedule clients, ensure needs are met across in-person, phone, or virtual interactions, and maintain a tidy office with team members, while supporting flexible work locations as needed.