Seasonal Client Services Front Desk Specialist

H&R Block, Inc.; Monticello (MN); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professionals. You will schedule appointments and help ensure every client leaves satisfied, whether in person, over the phone, or virtually.

This role supports a fast-paced tax office environment with emphasis on service quality, organization, and teamwork, with opportunities to grow within the network.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multitask and manage time effectively.
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office products.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Fast-paced work

Customer service

Multitasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professionals. You will schedule appointments and help ensure every client leaves satisfied, whether in person, over the phone, or virtually.

This role supports a fast-paced tax office environment with emphasis on service quality, organization, and teamwork, with opportunities to grow within the network.