Seasonal Client Service & Front Desk Specialist

H&R Block, Inc.; Jeffersonville (PA); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax expert. You will schedule appointments and ensure client needs are met across in-person, phone, and virtual interactions.

Ideal candidates bring experience in fast-paced settings, strong customer service, and solid organizational and time-management skills, with proficiency in Microsoft Office and the ability to work across multiple locations.

Qualifications

• Experience in a fast-paced environment is required.
• Previous customer service experience is preferred.
• Ability to multi-task and stay organized.
• Strong time-management and computer proficiency.
• Proficiency with Microsoft Office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect them with the right tax expert. You will schedule appointments and ensure client needs are met across in-person, phone, and virtual interactions.

Ideal candidates bring experience in fast-paced settings, strong customer service, and solid organizational and time-management skills, with proficiency in Microsoft Office and the ability to work across multiple locations.