Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Saltville (VA); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Flexible scheduling

Franchise office environment

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. This role emphasizes customer service and strong multi-tasking in a fast-paced office.

You’ll schedule clients, help ensure needs are met in person, on the phone, or virtually, and support a clean, organized office environment. This franchise office operates independently under H&R Block guidelines.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Other duties as assigned.

Skills

Customer service experience

Multi-tasking

Time management

Fast-paced environment experience

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect them with the right tax professional. This role emphasizes customer service and strong multi-tasking in a fast-paced office.

You’ll schedule clients, help ensure needs are met in person, on the phone, or virtually, and support a clean, organized office environment. This franchise office operates independently under H&R Block guidelines.