Seasonal Front Desk & Client Services Specialist

H&R Block, Inc.; Centre (AL); On-site; USD 15,000 - 21,000; Full time

Job summary

H&R Block is hiring a seasonal Client Service Professional/Receptionist to warmly welcome clients and support the office. You will be the friendly first contact, helping clients feel confident and valued.

Responsibilities include answering phones, scheduling appointments, routing clients to the right tax professional, and maintaining a clean, organized office. This role offers flexibility across locations and requires strong multitasking and customer service skills.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast‑paced environment experience

Customer service experience

Multi‑tasking

Organizational and time management

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is hiring a seasonal Client Service Professional/Receptionist to warmly welcome clients and support the office. You will be the friendly first contact, helping clients feel confident and valued.

Responsibilities include answering phones, scheduling appointments, routing clients to the right tax professional, and maintaining a clean, organized office. This role offers flexibility across locations and requires strong multitasking and customer service skills.