Seasonal Front Desk & Client Service Pro — Tax Office

H&R Block, Inc.; Indio (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage client check-in and scheduling.

You will support day-to-day office operations, coordinate with tax professionals, and help ensure a smooth, professional client experience during tax season. The role is in-person, requiring strong interpersonal skills, reliability, and the ability to multitask in a fast-paced environment.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Strong interpersonal skills

Excellent communication

Multitasking

Organizational skills

Customer service oriented

Availability evenings/weekends

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage client check-in and scheduling.

You will support day-to-day office operations, coordinate with tax professionals, and help ensure a smooth, professional client experience during tax season. The role is in-person, requiring strong interpersonal skills, reliability, and the ability to multitask in a fast-paced environment.