Seasonal Front Desk & Client Care — Tax Office

H&R Block, Inc.; Boerne (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in and scheduling, and support office operations in person. This role offers on-site work and a path into tax preparation or leadership with training and team support.

The position emphasizes professionalism, confidentiality, and client-centered service, requiring strong communication and multitasking in a fast-paced office during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression at the office.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain tidy office operations to support a professional client experience.
• Collaborate with tax professionals and staff to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Interpersonal communication

Multitasking

Office software

Evenings/weekends availability

Education

High school diploma/GED

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-in and scheduling, and support office operations in person. This role offers on-site work and a path into tax preparation or leadership with training and team support.

The position emphasizes professionalism, confidentiality, and client-centered service, requiring strong communication and multitasking in a fast-paced office during tax season.