Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Port Neches (TX); Vor Ort; USD 17.000 - 23.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

In this in-person role, you will greet clients, manage check-ins, schedule appointments, and support daily tax office operations alongside tax professionals. Ideal candidates will have strong communication skills, the ability to multitask, and availability to work evenings and weekends during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Microsoft Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Client service

Communication

Multitasking

Organization

Office software

Evenings/weekends availability

Ausbildung

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

In this in-person role, you will greet clients, manage check-ins, schedule appointments, and support daily tax office operations alongside tax professionals. Ideal candidates will have strong communication skills, the ability to multitask, and availability to work evenings and weekends during tax season.