Seasonal Client Service Front Desk — Tax Office

H&R Block, Inc.; Desert Hot Springs (CA); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist who will greet clients, manage check-in, and schedule appointments in person. You will support daily office operations and collaborate with tax professionals to ensure a smooth client experience.

The role emphasizes confidentiality and a welcoming, professional presence, with evenings and weekends during tax season required. Training provided to prepare for tax-related tasks.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for teamwork and client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Office, Teams, scheduling tools).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, match clients with tax pros.
• Manage check-in and intake, scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal communication

Client service mindset

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist who will greet clients, manage check-in, and schedule appointments in person. You will support daily office operations and collaborate with tax professionals to ensure a smooth client experience.

The role emphasizes confidentiality and a welcoming, professional presence, with evenings and weekends during tax season required. Training provided to prepare for tax-related tasks.