Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Flora (IL); On-site; USD 21,000 - 41,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and guide them to the right tax professional in Flora, Illinois.

You will manage scheduling, respond to client needs across in-person, phone, and virtual channels, and support a fast-paced office environment. The role emphasizes strong organizational skills, multitasking, and proficiency with Microsoft Office, with a flexible schedule and multi-location potential.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

MS Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and guide them to the right tax professional in Flora, Illinois.

You will manage scheduling, respond to client needs across in-person, phone, and virtual channels, and support a fast-paced office environment. The role emphasizes strong organizational skills, multitasking, and proficiency with Microsoft Office, with a flexible schedule and multi-location potential.