Seasonal Front Desk & Client Service Specialist

H&R Block; Chicago (IL); On-site; USD 23,000 - 37,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Chicago to be the welcoming face of the office. You will manage client scheduling, support daily office operations, and work with a team of tax professionals.

This in-person role offers training and potential growth into tax preparation or office leadership. Responsibilities include greeting clients, handling calls, checking in clients, organizing documents, maintaining a clean office, and ensuring smooth daily

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; ability to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (e.g., Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Fast-paced environment

Interpersonal skills

Multitasking

Organization

MS Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a Seasonal Client Service Professional / Receptionist in Chicago to be the welcoming face of the office. You will manage client scheduling, support daily office operations, and work with a team of tax professionals.

This in-person role offers training and potential growth into tax preparation or office leadership. Responsibilities include greeting clients, handling calls, checking in clients, organizing documents, maintaining a clean office, and ensuring smooth daily