Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Joshua (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. You’ll help schedule appointments and support team members in a busy office.

This role emphasizes friendly service through multitasking, strong organization, and adaptability as you assist clients in person, by phone, or virtually and maintain a clean, well-organized office environment with the team.

Qualifications

• Customer service experience in a fast-paced environment.
• Strong organizational and time-management skills.
• Ability to multi-task and adapt to changing priorities.
• Proficient with Microsoft Office suite.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Phone etiquette

Customer service

Multi-tasking

Scheduling

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax expert. You’ll help schedule appointments and support team members in a busy office.

This role emphasizes friendly service through multitasking, strong organization, and adaptability as you assist clients in person, by phone, or virtually and maintain a clean, well-organized office environment with the team.