Seasonal Front Desk & Client Experience Pro

H&R Block, Inc.; Park Ridge (IL); On-site; USD 21,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Park Ridge, IL. This in-person role focuses on welcoming clients, handling check-ins, and supporting daily office operations with a team of tax professionals.

The position requires strong communication, multitasking abilities, and availability evenings/weekends during tax season; prior client service or hospitality experience is a plus.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for client interaction.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling systems.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls and schedule appointments.
• Match clients with the right tax professional.
• Manage client check-in and document intake processes.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.

Skills

Customer service

Multitasking

Communication

Office software

Evenings/weekends

Education

High school diploma

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Park Ridge, IL. This in-person role focuses on welcoming clients, handling check-ins, and supporting daily office operations with a team of tax professionals.

The position requires strong communication, multitasking abilities, and availability evenings/weekends during tax season; prior client service or hospitality experience is a plus.