Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Albany (KY); On-site; USD 34,385,000 - 51,577,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients and support tax professionals. You will answer phones, schedule appointments, and ensure every client feels welcomed whether in person or virtually.

In a fast-paced franchise office, you’ll match clients with appropriate tax professionals and maintain a clean, organized workspace. This role offers flexible locations and shifts as part of an independently owned franchise.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly, inviting manner.
• Match clients with the right tax professional for their needs.
• Schedule clients as requested.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients and support tax professionals. You will answer phones, schedule appointments, and ensure every client feels welcomed whether in person or virtually.

In a fast-paced franchise office, you’ll match clients with appropriate tax professionals and maintain a clean, organized workspace. This role offers flexible locations and shifts as part of an independently owned franchise.