Seasonal Client Service Pro & Front Desk

H&R Block, Inc.; Jamul (CA); On-site; USD 23,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professional. This role centers on delivering exceptional client service and supporting a smooth office experience.

You will schedule appointments, ensure client needs are met in person, over the phone or online, and help maintain a clean, organized office across multiple locations. Flexibility and a friendly, professional demeanor are essential.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience is required.
• Ability to multi-task and stay organized.
• Strong time-management and organizational skills.
• Proficient with Microsoft Office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Assist to ensure all client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professional. This role centers on delivering exceptional client service and supporting a smooth office experience.

You will schedule appointments, ensure client needs are met in person, over the phone or online, and help maintain a clean, organized office across multiple locations. Flexibility and a friendly, professional demeanor are essential.