Seasonal Client Service & Receptionist

H&R Block, Inc.; Floresville (TX); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and handle front-desk duties. You will route clients to the appropriate tax professional, schedule appointments, and ensure every client’s needs are met in person, by phone, or virtually.

The role emphasizes strong organization, multitasking, and computer skills in a fast-paced franchise setting. This on-site position supports a busy tax-season workflow across locations.

Qualifikationen

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Aufgaben

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Kenntnisse

Fast-paced environment experience

Customer service experience

Multi-tasking

Time management

Microsoft Office proficiency

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and handle front-desk duties. You will route clients to the appropriate tax professional, schedule appointments, and ensure every client’s needs are met in person, by phone, or virtually.

The role emphasizes strong organization, multitasking, and computer skills in a fast-paced franchise setting. This on-site position supports a busy tax-season workflow across locations.