Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Louisville (KY); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients and handle front-desk duties. You will answer phones, schedule clients, and match them with the right tax professional, ensuring each client’s needs are met in person, over the phone, or virtually.

Join a franchise office delivering personalized service and accurate support. The role emphasizes multitasking, strong organization, and proficiency with Microsoft Office.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.
• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients and handle front-desk duties. You will answer phones, schedule clients, and match them with the right tax professional, ensuring each client’s needs are met in person, over the phone, or virtually.

Join a franchise office delivering personalized service and accurate support. The role emphasizes multitasking, strong organization, and proficiency with Microsoft Office.