Seasonal Client Service Pro & Front Desk

H&R Block, Inc.; Rawlins (WY); On-site; USD 21,000 - 26,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, connect them with the right tax professional, and schedule appointments. The role enhances client relationships by delivering service in person, by phone, or virtually.

You will work in a fast-paced environment, support team members, and maintain a clean, organized office. Franchise offices handle hiring decisions directly.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multitasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, connect them with the right tax professional, and schedule appointments. The role enhances client relationships by delivering service in person, by phone, or virtually.

You will work in a fast-paced environment, support team members, and maintain a clean, organized office. Franchise offices handle hiring decisions directly.