Seasonal Front Desk & Client Service Concierge

H&R Block, Inc.; Stanton (KY); On-site; USD 20,000 - 30,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and schedule appointments. You will connect clients with the right tax professional and help ensure needs are met across in-person, phone, or virtual interactions.

The role emphasizes a fast-paced environment, strong organizational skills, and proficiency with Microsoft Office. Franchise offices may have local hiring decisions.

Qualifications

• Experience in a fast-paced customer service setting is preferred.
• Ability to greet clients warmly and manage inquiries.
• Proficiency with Microsoft Office and basic computer tasks.
• Strong organization and time-management for a busy front desk.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.

Skills

Customer service mindset

Multitasking

Phone etiquette

Microsoft Office

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and schedule appointments. You will connect clients with the right tax professional and help ensure needs are met across in-person, phone, or virtual interactions.

The role emphasizes a fast-paced environment, strong organizational skills, and proficiency with Microsoft Office. Franchise offices may have local hiring decisions.