Seasonal Client Service & Front Desk Coordinator

H&R Block, Inc.; Caledonia (MN); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure each client leaves satisfied.

This role requires a friendly, organized individual comfortable in a fast-paced environment, with basic Microsoft Office skills and a high school diploma. Franchise offices may set their own hiring terms.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure each client leaves satisfied.

This role requires a friendly, organized individual comfortable in a fast-paced environment, with basic Microsoft Office skills and a high school diploma. Franchise offices may set their own hiring terms.