Seasonal Front Desk & Client Services Concierge

H&R Block, Inc.; Georgia; On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and set the tone for every visit. You will pair clients with the right tax professional and schedule appointments that fit their needs.

You will support clients in person, on the phone, or virtually, helping ensure their questions are addressed and their requests met. Join a team that values service, organization, and a positive, efficient office environment.

Qualifications

• Customer-facing role experience in a fast-paced setting.
• Ability to multitask and stay organized under pressure.
• Proficiency with Microsoft Office and basic computer skills.
• Strong phone etiquette and professional demeanor when interacting with clients.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Assist clients in person, over the phone, or virtually to meet their needs.

Skills

Multitasking

Time management

Fast-paced environment

Customer service experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. seeks a Seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and set the tone for every visit. You will pair clients with the right tax professional and schedule appointments that fit their needs.

You will support clients in person, on the phone, or virtually, helping ensure their questions are addressed and their requests met. Join a team that values service, organization, and a positive, efficient office environment.