Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Chiefland (FL); On-site; USD 24,000 - 32,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule appointments and ensure client needs are met in person, over the phone, or virtually.

The role emphasizes strong organization, multitasking, and MS Office proficiency in a fast-paced franchise office environment.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.
• High school diploma or equivalent

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned

Skills

Multi-tasking

Time management

Organizational skills

Customer service

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule appointments and ensure client needs are met in person, over the phone, or virtually.

The role emphasizes strong organization, multitasking, and MS Office proficiency in a fast-paced franchise office environment.