Seasonal Client Service Specialist & Front Desk Concierge

H&R Block, Inc.; St. George (VT); On-site; USD 28,000 - 36,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure each client’s needs are met in person, over the phone, or virtually.

In a fast-paced franchise office environment, you’ll maintain a welcoming front-desk presence, coordinate with team members, and support daily operations. Experience in customer service and Microsoft Office is preferred.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Help ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.
• Other duties as assigned

Skills

Customer service experience

Multi-tasking

Organizational skills

MS Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will help schedule appointments and ensure each client’s needs are met in person, over the phone, or virtually.

In a fast-paced franchise office environment, you’ll maintain a welcoming front-desk presence, coordinate with team members, and support daily operations. Experience in customer service and Microsoft Office is preferred.