Seasonal Client Service Concierge & Receptionist

H&R Block, Inc.; Newport Township (PA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and guide them to the right tax professional. You’ll help schedule appointments and ensure a smooth, friendly client experience.

In a fast-paced franchise office, you’ll maintain a tidy workspace, handle multiple tasks, and support the team across in-person, phone, or virtual interactions. Prior customer service experience and computer proficiency with Microsoft Office are

Qualifications

• Experience working in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Computer proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and guide them to the right tax professional. You’ll help schedule appointments and ensure a smooth, friendly client experience.

In a fast-paced franchise office, you’ll maintain a tidy workspace, handle multiple tasks, and support the team across in-person, phone, or virtual interactions. Prior customer service experience and computer proficiency with Microsoft Office are