Seasonal Front Desk & Client Experience Specialist

H&R Block, Inc.; Camas (WA); On-site; USD 24,000 - 37,000; Full time

Job summary

H&R Block in Camas, WA is seeking a seasonal Client Service Professional/Receptionist to be the friendly face of the office. You will greet clients, manage check-ins, and coordinate with tax professionals to ensure a smooth, professional experience.

This in-person role supports scheduling, document handling, and daily office operations, with potential growth into tax preparation or office leadership through training. Evening and weekend availability during tax season is required.

Qualifications

• Seasonal, in-person receptionist role at HR Block.
• Experience in fast-paced, client-facing environments.
• Availability evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Scheduling

Multitasking

Communication

Confidentiality

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

H&R Block in Camas, WA is seeking a seasonal Client Service Professional/Receptionist to be the friendly face of the office. You will greet clients, manage check-ins, and coordinate with tax professionals to ensure a smooth, professional experience.

This in-person role supports scheduling, document handling, and daily office operations, with potential growth into tax preparation or office leadership through training. Evening and weekend availability during tax season is required.