Seasonal Front Desk & Client Concierge (Tax Office)

H&R Block, Inc.; Seattle (WA); Presencial; USD 29.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block in Seattle is seeking a seasonal Client Service Professional / Receptionist to greet clients in person, manage check-in, and support daily office operations with a team of tax professionals.

This in-person role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season, offering hands-on exposure to tax services and potential growth into leadership.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interactions.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Client service

Communication

Multitasking

Organization

Computer literacy

Evenings/weekends availability

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Seattle is seeking a seasonal Client Service Professional / Receptionist to greet clients in person, manage check-in, and support daily office operations with a team of tax professionals.

This in-person role requires strong communication, multitasking, and organizational skills, with availability for evenings and weekends during tax season, offering hands-on exposure to tax services and potential growth into leadership.