Seasonal Front Desk Client Services Specialist

H&R Block, Inc.; Maple Valley (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. in Maple Valley is seeking a Client Service Professional / Receptionist to be the welcoming face of the office.

This in-person role handles greeting, scheduling, and daily office operations to support tax professionals throughout the season. The ideal candidate brings strong interpersonal skills and the ability to multitask in a fast-paced environment, with availability for evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborative.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Proficiency with Microsoft Office, Teams and scheduling systems.
• Available to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create welcoming first impression.
• Answer phone calls, schedule appointments, match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Customer service

Multitasking

Organization

Education

High school diploma/GED

Equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Maple Valley is seeking a Client Service Professional / Receptionist to be the welcoming face of the office.

This in-person role handles greeting, scheduling, and daily office operations to support tax professionals throughout the season. The ideal candidate brings strong interpersonal skills and the ability to multitask in a fast-paced environment, with availability for evenings and weekends during tax season.