Seasonal Client Concierge & Front Desk

H&R Block, Inc.; Fife (WA); On-site; USD 24,000 - 37,000; Full time

Job summary

H&R Block in Washington state is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals in person.

With on-the-job training, this role can lead toward tax preparation or office leadership. The position requires strong communication and multitasking in a fast-paced environment and may include evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with organization and follow-through.
• Comfort with basic computer programs.
• Willingness to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including document scanning.
• Maintain office organization and cleanliness.
• Collaborate with tax pros and staff for smooth operations.
• Handle sensitive client information confidentially.

Skills

Customer service

Interpersonal skills

Multitasking

Attention to detail

Microsoft Office

Scheduling systems

Team collaboration

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling software

Job description

H&R Block in Washington state is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals in person.

With on-the-job training, this role can lead toward tax preparation or office leadership. The position requires strong communication and multitasking in a fast-paced environment and may include evenings and weekends during tax season.