Seasonal Client Service & Receptionist (In-Person)

H&R Block, Inc.; Burlington (WA); Presencial; USD 24.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block in Washington state seeks a seasonal Client Service Professional to greet clients, manage check-ins, and coordinate scheduling. This in-person role is the face of the office, supporting tax professionals and daily operations.

You’ll build welcoming experiences, handle confidential documents, and collaborate with teammates to deliver smooth client service during tax season. Evening and weekend availability is required.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs (Office, Teams, scheduling).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conocimientos

Interpersonal skills

Communication

Multitasking

Organization

Tech literacy

Customer service

Evenings/weekends

Educación

High School diploma or GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block in Washington state seeks a seasonal Client Service Professional to greet clients, manage check-ins, and coordinate scheduling. This in-person role is the face of the office, supporting tax professionals and daily operations.

You’ll build welcoming experiences, handle confidential documents, and collaborate with teammates to deliver smooth client service during tax season. Evening and weekend availability is required.