Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Tacoma (WA); On-site; USD 24,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and support daily operations in person in Tacoma, WA. You will handle client check-ins, scheduling, and document organization while coordinating with tax professionals to ensure a smooth client experience.

The role supports evenings and weekends during tax season and offers opportunities to grow into tax preparation or office leadership with training and team support.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interaction.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills with attention to detail.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.

Skills

Client service

Communication

Multitasking

Attention to detail

Evenings/weekend availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and support daily operations in person in Tacoma, WA. You will handle client check-ins, scheduling, and document organization while coordinating with tax professionals to ensure a smooth client experience.

The role supports evenings and weekends during tax season and offers opportunities to grow into tax preparation or office leadership with training and team support.