Seasonal Front Desk & Client Services Pro

H&R Block, Inc.; Battle Ground (WA); Presencial; USD 24.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Vancouver, WA. You’ll greet clients, manage scheduling, support daily office operations, and work with tax professionals.

This in-person role provides training and can lead to tax preparation or office leadership. Key duties include welcoming clients, answering calls, checking in clients, scanning documents, keeping the office organized, and collaborating with the team while maintaining confidentiality of sensitive

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (MS Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Customer service

Communication

Multitasking

Office software

Evenings & weekends

Educación

High school diploma

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional / Receptionist in Vancouver, WA. You’ll greet clients, manage scheduling, support daily office operations, and work with tax professionals.

This in-person role provides training and can lead to tax preparation or office leadership. Key duties include welcoming clients, answering calls, checking in clients, scanning documents, keeping the office organized, and collaborating with the team while maintaining confidentiality of sensitive