Seasonal Client Concierge - Tax Office Receptionist

H&R Block, Inc.; Scottsboro (AL); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Alabama. You will be the welcoming first impression for clients, manage scheduling, and support daily office operations in a tax office setting.

This in-person role offers training and growth opportunities into tax preparation or office leadership, with evenings and weekends during tax season as a requirement.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to interact professionally with clients and team.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Multitasking

Communication

Attention to detail

Microsoft Office

Scheduling systems

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Alabama. You will be the welcoming first impression for clients, manage scheduling, and support daily office operations in a tax office setting.

This in-person role offers training and growth opportunities into tax preparation or office leadership, with evenings and weekends during tax season as a requirement.