Seasonal Client Receptionist & Concierge

H&R Block, Inc.; Ashland (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. in Alabama is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage client scheduling. You will support daily office operations alongside tax professionals and help ensure a professional client experience.

This in-person role offers training and potential growth into tax preparation or office leadership, with evenings and weekend shifts during tax season expected from the successful candidate.

Qualifications

• Experience in fast-paced, client-focused environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficiency with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and provide a welcoming first impression.
• Answer calls, schedule appointments, connect clients with tax professionals.
• Manage check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer literacy

Customer service

Scheduling systems

Education

HS Diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Alabama is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office and manage client scheduling. You will support daily office operations alongside tax professionals and help ensure a professional client experience.

This in-person role offers training and potential growth into tax preparation or office leadership, with evenings and weekend shifts during tax season expected from the successful candidate.