Seasonal Front Desk & Client Concierge

H&R Block, Inc.; Lamesa (TX); Vor Ort; USD 17.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person in Texas. You will manage client check-in, scheduling, and connect clients with the right tax professional.

This role emphasizes a welcoming atmosphere, confidentiality, and teamwork with tax professionals. Availability to work evenings and weekends during tax season is required; on-site work offers training and growth opportunities into tax preparation or

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate effectively with team members and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Kenntnisse

Interpersonal communication

Customer service

Multi-tasking

Attention to detail

Confidentiality

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to greet clients and support daily office operations in person in Texas. You will manage client check-in, scheduling, and connect clients with the right tax professional.

This role emphasizes a welcoming atmosphere, confidentiality, and teamwork with tax professionals. Availability to work evenings and weekends during tax season is required; on-site work offers training and growth opportunities into tax preparation or