Seasonal Front Desk & Client Concierge

H&R Block, Inc.; West Milford (NJ); On-site; USD 22,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals, handle client check-in, organize documents, and maintain a professional office environment while upholding confidentiality. Evening and weekend availability during tax season is required; training provided with potential growth into tax preparation or leadership.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills; professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs (Microsoft Office, scheduling tools).
• Evenings and weekends availability during tax season.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Customer service

Multitasking

Organization

Basic computer skills

Scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person.

You will work with tax professionals, handle client check-in, organize documents, and maintain a professional office environment while upholding confidentiality. Evening and weekend availability during tax season is required; training provided with potential growth into tax preparation or leadership.