Seasonal Front Desk & Client Concierge (Tax Season)

H&R Block, Inc.; Sherman (TX); On-site; USD 18,000 - 28,000; Full time

Job summary

H&R Block, Inc. in Texas seeks a seasonal Client Service Professional / Receptionist to greet clients and manage the front desk.

You will handle check-ins, schedule appointments, direct clients to the right tax professional, and support daily office operations in a fast-paced, in-person environment. With training provided, this role offers a path into tax preparation or office leadership and requires availability for evenings and weekends during tax season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a professional first impression.
• Answer phone calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Client service orientation

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. in Texas seeks a seasonal Client Service Professional / Receptionist to greet clients and manage the front desk.

You will handle check-ins, schedule appointments, direct clients to the right tax professional, and support daily office operations in a fast-paced, in-person environment. With training provided, this role offers a path into tax preparation or office leadership and requires availability for evenings and weekends during tax season.