Seasonal Client Concierge – Tax Office Front Desk

H&R Block, Inc.; Wylie (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Texas.

You will greet clients, answer calls, schedule appointments, and coordinate check-in and document intake to support tax professionals during peak season. This in-person role requires strong communication, multitasking, and attention to detail, with availability to work evenings and weekends during tax season.

Qualifications

• Experience working in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client service

Multitasking

Communication

Scheduling

Education

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office in Texas.

You will greet clients, answer calls, schedule appointments, and coordinate check-in and document intake to support tax professionals during peak season. This in-person role requires strong communication, multitasking, and attention to detail, with availability to work evenings and weekends during tax season.