Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Eastland (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

H&R Block in Texas is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily administrative tasks alongside tax professionals during peak season.

The role emphasizes confidentiality, teamwork, and accurate document handling. Availability for evenings and weekends during tax season is required, with in-person work and opportunities to advance into tax or office leadership.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.

Responsibilities

• Greet clients warmly and be the face of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and support daily operations.
• Collaborate with tax professionals to ensure seamless service.
• Handle confidential client information with discretion and care.

Skills

Interpersonal skills

Communication

Multitasking

Organization

Customer service

Education

High school diploma/GED

Tools

Microsoft Office

Scheduling systems

Teams

Job description

H&R Block in Texas is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily administrative tasks alongside tax professionals during peak season.

The role emphasizes confidentiality, teamwork, and accurate document handling. Availability for evenings and weekends during tax season is required, with in-person work and opportunities to advance into tax or office leadership.