Seasonal Front Desk & Client Service Pro

H&R Block, Inc.; Haskell (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage check-in, and coordinate scheduling in our Texas office.

You will support daily office operations, connect clients with the right tax professional, and handle confidential documents with discretion during tax season.

This in-person role provides on-the-job training and a path into tax preparation or office leadership, with competitive pay and benefits during the season.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for client service.
• Ability to multitask and manage multiple priorities.
• Detail oriented with solid organizational skills.
• Proficiency with basic computer programs (e.g., MS Office, Teams) and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Skills

Client service

Interpersonal communication

Multitasking

Organization

Microsoft Office

Scheduling systems

Team collaboration

Evening/weekend availability

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling software

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to warmly welcome clients, manage check-in, and coordinate scheduling in our Texas office.

You will support daily office operations, connect clients with the right tax professional, and handle confidential documents with discretion during tax season.

This in-person role provides on-the-job training and a path into tax preparation or office leadership, with competitive pay and benefits during the season.