Seasonal Client Support Specialist

Jackson Hewitt

Indiana

On-site

USD 18,000 - 23,000

Full time

5 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

Full-time and part-time positions

Flexible schedule

Lotto incentives

Healthcare

Dental insurance

Vision insurance

Teladoc

Identity protection

Discount program

Tax training reimbursement

Referral bonuses

Continuing tax education

Advancement opportunities

Employee referral program

401k matching

Earned Wage Access

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to be the friendly face in our offices, delivering exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, and follow up with both past and potential clients to keep them engaged during wait times.

The role offers exposure to a customer-focused environment in a fast-paced retail setting, with opportunities for advancement and ongoing training and development to grow

Qualifications

Strong interpersonal and communication skills.
Experience in a fast-paced retail environment.
Basic computer proficiency and ability to troubleshoot.
Prior customer service or sales experience is preferred, but not required.
Willingness to learn and grow in a customer-focused role.

Responsibilities

Engage with clients and provide exceptional service.
Confirm appointments and follow up with past and potential clients.
Distribute marketing materials to clients.
Keep clients engaged during wait times.

Skills

Interpersonal skills

Communication

Retail experience

Tech proficiency

Job description

The role offers exposure to a customer-focused environment in a fast-paced retail setting, with opportunities for advancement and ongoing training and development to grow

Get your free, confidential resume review.

or drag and drop your file here.