Seasonal Client Experience Specialist

Jackson Hewitt - AHC; Mansfield (Tioga County); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Earned Wage Access

Competitive salary

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Work Lotto

Healthcare benefits

Dental & vision

Job summary

Jackson Hewitt - AHC is seeking a Seasonal Client Support Associate to be the friendly face for our offices, delivering excellent client experiences and providing essential support.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. The role offers flexible scheduling and opportunities for advancement.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide exceptional service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times and support office operations.

Skills

Interpersonal skills

Communication skills

Retail experience

Basic computer proficiency

Job description

Jackson Hewitt - AHC is seeking a Seasonal Client Support Associate to be the friendly face for our offices, delivering excellent client experiences and providing essential support.

You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. The role offers flexible scheduling and opportunities for advancement.