Seasonal Client Experience Specialist

Jackson Hewitt - ACK; Town of Clifton Park (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Earned Wage Access

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Full-time and part-time positions are:

Work Lotto

Low-cost benefits (healthcare, dental,

Teladoc (unlimited for household)

Free tax preparation training

Referral bonus opportunities

401k with company match

Earned Wage Access– portion of wages

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential in-office support. You will engage with customers, distribute marketing materials, and help maintain a positive client journey during wait times.

The role emphasizes strong communication, relationship-building with clients, and a welcoming, service-oriented environment. Both full-time and part-time opportunities are available to fit your schedule.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in a fast-paced retail environment preferred.
• Basic computer proficiency and ability to troubleshoot common issues.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients to maintain engagement.
• Distribute marketing materials to customers in offices.
• Keep clients engaged during wait times and deliver exceptional service.

Skills

Strong interpersonal and communication

Retail experience in fast-paced env

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate to greet clients, confirm appointments, and provide essential in-office support. You will engage with customers, distribute marketing materials, and help maintain a positive client journey during wait times.

The role emphasizes strong communication, relationship-building with clients, and a welcoming, service-oriented environment. Both full-time and part-time opportunities are available to fit your schedule.