Seasonal Client Experience Specialist

Jackson Hewitt; Belmont (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

Advancement opportunities

Training & development

401k match

Lotto (shift-based)

Job summary

Jackson Hewitt is seeking a Seasonal Client Support Associate in a welcoming, customer-service driven environment. You will engage with clients, confirm appointments, follow up with potential customers, and distribute marketing materials to keep clients engaged during wait times.

Flexible schedule and opportunities for advancement are highlighted, with emphasis on training and development to help you grow within the organization.

Qualifications

• Strong interpersonal and communication skills
• Experience in a fast-paced retail environment
• Basic computer proficiency and ability to troubleshoot
• Prior customer service or sales experience is preferred, but not required
• Willingness to learn and grow in a customer-focused role

Responsibilities

• Engage with clients and provide excellent service
• Confirm appointments and follow up with past and potential clients
• Distribute marketing materials and keep clients engaged during wait times

Job description

Jackson Hewitt is seeking a Seasonal Client Support Associate in a welcoming, customer-service driven environment. You will engage with clients, confirm appointments, follow up with potential customers, and distribute marketing materials to keep clients engaged during wait times.

Flexible schedule and opportunities for advancement are highlighted, with emphasis on training and development to help you grow within the organization.